Defining FTP Settings

SFTP and FTPS access requires IP address whitelisting

SFTP \ FTPS Client Configuration Information

To configure your FTP client to connect to Thru, refer to the following information:

  1. Host: Depending on which global region is being used, one of the following will be entered.

Hosts for customers subscribed to OptiSPEED

OptiSPEED only supports Passive FTP

  1. Protocol: Select your secure FTP preference

  2. Encryption: Require explicit FTP over TLS

  3. Logon Type: Select your preference

  4. User: The user is a combination of Thru site portal URL \ user name (typically an email address);

  5. Password: The password is the same one used for Thru portal authentication.

Exampledemo.thruinc.net\example@ftpuser.com

Network Firewall Considerations
Egress connections to Thru FTP services may need to be enabled on a corporate firewall.

If the error “The server rejected SFTP connection, but it listens for FTP connections” appears after attempting the authenticated connection.
It is most likely that the Thru FTP host has to be added to the firewall whitelist.

Supported TLS Ciphers

TLS 1.3

TLS_AES_256_GCM_SHA384

TLS_CHACHA20_POLY1305_SHA256

TLS_AES_128_GCM_SHA256 

 

TLS 1.2 

TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384

TLS_DHE_RSA_WITH_AES_256_GCM_SHA384 

TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256 

TLS_DHE_RSA_WITH_CHACHA20_POLY1305_SHA256 

TLS_DHE_RSA_WITH_AES_256_CCM_8 

TLS_DHE_RSA_WITH_AES_256_CCM 

TLS_ECDHE_RSA_WITH_ARIA_256_GCM_SHA384

TLS_DHE_RSA_WITH_ARIA_256_GCM_SHA384

TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 

TLS_DHE_RSA_WITH_AES_128_GCM_SHA256 

TLS_DHE_RSA_WITH_AES_128_CCM_8 

TLS_DHE_RSA_WITH_AES_128_CCM 

TLS_ECDHE_RSA_WITH_ARIA_128_GCM_SHA256 

TLS_DHE_RSA_WITH_ARIA_128_GCM_SHA256 

TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 

TLS_DHE_RSA_WITH_AES_256_CBC_SHA256

TLS_ECDHE_RSA_WITH_CAMELLIA_256_CBC_SHA384 

TLS_DHE_RSA_WITH_CAMELLIA_256_CBC_SHA256 

TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 

TLS_DHE_RSA_WITH_AES_128_CBC_SHA256 

TLS_ECDHE_RSA_WITH_CAMELLIA_128_CBC_SHA256 

TLS_DHE_RSA_WITH_CAMELLIA_128_CBC_SHA256

TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA 

TLS_DHE_RSA_WITH_AES_256_CBC_SHA 

TLS_DHE_RSA_WITH_CAMELLIA_256_CBC_SHA 

TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA 

TLS_DHE_RSA_WITH_AES_128_CBC_SHA 

TLS_DHE_RSA_WITH_CAMELLIA_128_CBC_SHA 

TLS_RSA_WITH_AES_256_GCM_SHA384 

TLS_RSA_WITH_AES_256_CCM 

TLS_RSA_WITH_AES_256_CCM_8 

TLS_RSA_WITH_AES_128_GCM_SHA256 

TLS_RSA_WITH_AES_128_CCM_8 

TLS_RSA_WITH_AES_128_CCM 

TLS_RSA_WITH_ARIA_128_GCM_SHA256 

TLS_RSA_WITH_CAMELLIA_128_CBC_SHA256 

TLS_RSA_WITH_AES_256_CBC_SHA 

TLS_RSA_WITH_CAMELLIA_256_CBC_SHA 

TLS_RSA_WITH_AES_128_CBC_SHA 

TLS_RSA_WITH_CAMELLIA_128_CBC_SHA 

TLS 1.1 

TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA 

TLS_DHE_RSA_WITH_CAMELLIA_256_CBC_SHA 

TLS_DHE_RSA_WITH_AES_256_CBC_SHA

TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA

TLS_DHE_RSA_WITH_AES_128_CBC_SHA

TLS_RSA_WITH_AES_256_CBC_SHA 

TLS_DHE_RSA_WITH_CAMELLIA_128_CBC_SHA 

TLS_RSA_WITH_CAMELLIA_256_CBC_SHA 

TLS_RSA_WITH_AES_128_CBC_SHA 

TLS_RSA_WITH_CAMELLIA_128_CBC_SHA 

 

TLS 1.0

TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA

TLS_DHE_RSA_WITH_AES_256_CBC_SHA 

TLS_DHE_RSA_WITH_CAMELLIA_256_CBC_SHA

TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA 

TLS_DHE_RSA_WITH_AES_128_CBC_SHA 

TLS_DHE_RSA_WITH_CAMELLIA_128_CBC_SHA 

TLS_RSA_WITH_AES_256_CBC_SHA 

TLS_RSA_WITH_CAMELLIA_256_CBC_SHA 

TLS_RSA_WITH_AES_128_CBC_SHA 

TLS_RSA_WITH_CAMELLIA_128_CBC_SHA